From the outset, Briggs Products presented and delivered a first-rate service. Their initial site survey was timely, efficient and thorough. The task, to remove and rebuild in oak a bespoke staircase and matching gallery, was clearly articulated, along with various options, and the price was fair. The carpenters, Mike and Neil, were totally professional and worked with energy and skill. They were respectful and polite at all times and we felt very comfortable with them in our home. The site was left clean and tidy, with safe access to the first floor, at the end of each day. The workmanship was good and we are delighted with the results. Overall, I have no hesitation in recommending Briggs Products; I would certainly use them again.